When you try to send and receive messages using Outlook Express, you are able to send messages, but you may receive the following error message when incoming messages are delivered:
Could not retrieve mail from the account A connection failure has occurred (error -23012).
CAUSE:
This behavior can occur because of a failed response to the Authenticated Post Office Protocol (APOP) request from Outlook Express to the Post Office Protocol version 3 (POP3) server. The failure occurs because the server is not responding in a manner that is consistent with accepted standards.
RESOLUTION:
To resolve this behavior, check your internet connection. Try a reboot, if it still occurs contact us.
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